Security and Damage Deposit
We’re delighted to have you stay with us!
Before we can confirm your reservation, we kindly ask for a 120 CHF damage deposit.
This is simply a temporary authorisation hold on your card to cover any potential damage. It will be automatically released 7 days after check-out, provided everything is left in good order. Thank you for your understanding, and please let us know if you have any questions.
We look forward to welcoming you soon!
Please enter your name, email, and contact number, using the same details you used for your original reservation at booking.com.
🔒 All credit card information and transactions are securely processed by Stripe Payments.
✅ KAYA Zurich protects your card information
- KAYA Zurich uses Stripe, a globally trusted payment processor, to handle transactions securely.
- PCI DSS Compliant – We adhere to the highest security standards for payment processing.
- Card information is encrypted and never stored on our servers.
- Fraud protection – Stripe’s advanced fraud detection ensures safe transactions.
- KAYA Zurich never stores, sells or shares your card information.